UPDATED Feb 23rd – TSA Pre will now no longer be impacted, but Global Entry is suspended at this time. With DHS funding stalled since February 14, the agency is taking the unprecedented step of pausing TSA PreCheck and Global Entry starting today, Sunday… Continue Reading “TSA PreCheck & Global Entry Suspended: Government Play and a First for Frequent Fliers”
When Sutter Health announced its collaboration with OpenEvidence to bring “AI‑powered, evidence-based insights” directly into Epic workflows last week, the headlines made it sound like a breakthrough. And in some ways, it is. But it’s also important to understand how this fits into the… Continue Reading “Is Epic’s OpenEvidence Integration Really New? … A Look at How It Compares”
Epic’s announcement of the new AI Charting tool last week is the latest in their continued efforts to provide built‑in AI capabilities. The charting tool brings real-time ambient listening and automated note drafting directly into the EHR. The tool captures the patient conversation with… Continue Reading “Epic rolls out AI Charting tool: Looks Oddly Familiar to DAX”
After more than half a century of doing things differently, Southwest Airlines has officially ended its open seating policy. I’ve refused to fly the airline for the last 20 years because of this crazy policy. My one experience was a quick LAX to LAS… Continue Reading “Southwest Airlines Finally Offers Assigned Seats: But Still Falls Short for the Frequent Flyer”
Sometimes I get emails or calls asking if I would meet with someone I’ve worked with in the past. Sometimes I get asked to meet with someone I’ve never met. And sometimes, I get asked to meet with leaders from various firms in our… Continue Reading “Coaching Calls that Kicked Off 2026: Common Theme of Layoffs Continues”
The lawsuit filed by Epic, OCHIN, Reid Health, Trinity Health, and UMass Memorial against Health Gorilla has quickly become one of the most significant interoperability stories we’ve seen in a long time. I saw that the CEO, Bob Watson, is scheduled to present at… Continue Reading “Health Gorilla and Epic: Why This Lawsuit Matters”
After 20 years in consulting, I’m excited to share that I’m returning to where my career truly began, working directly with a major local healthcare system right here in my hometown of Boston. Coming back to the city feels both familiar and energizing, and… Continue Reading “My Departure from the World of Consulting – But Not Going Too Far”
The introduction of ChatGPT for Healthcare marks yet another shift in how technology will support clinicians, analysts, and operational teams. Woke up to multiple articles and announcements today on this and dug right in to understand what this is and how it might impact… Continue Reading “ChatGPT for Healthcare: What It Means for Consultants in our EHR World”
Hospitals continue to prove that some of the most meaningful innovations don’t come from vendors; they come from the people closest to patient care. I came across a great article and example this morning that talked about University Hospitals’ recent work inside Epic to… Continue Reading “Epic Optimization Is Evolving: More on Client Led Innovation”
2026 is off to a big start with news in the Healthcare IT world. Tegria’s sale to Altaris is an interesting headline for sure. I had to do some reading to understand Altaris’s positioning in the market, and now I think I get why… Continue Reading “Altaris Buys Tegria: A Familiar Story in Our Industry”
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