Category: Uncategorized
Southwest Airlines Finally Offers Assigned Seats: But Still Falls Short for the Frequent Flyer
After more than half a century of doing things differently, Southwest Airlines has officially ended its open seating policy. I’ve refused to fly the airline for the last 20 years because of this crazy policy. My one experience was a quick LAX to LAS… Continue Reading “Southwest Airlines Finally Offers Assigned Seats: But Still Falls Short for the Frequent Flyer”
Coaching Calls that Kicked Off 2026: Common Theme of Layoffs Continues
Sometimes I get emails or calls asking if I would meet with someone I’ve worked with in the past. Sometimes I get asked to meet with someone I’ve never met. And sometimes, I get asked to meet with leaders from various firms in our… Continue Reading “Coaching Calls that Kicked Off 2026: Common Theme of Layoffs Continues”
Health Gorilla and Epic: Why This Lawsuit Matters
The lawsuit filed by Epic, OCHIN, Reid Health, Trinity Health, and UMass Memorial against Health Gorilla has quickly become one of the most significant interoperability stories we’ve seen in a long time. I saw that the CEO, Bob Watson, is scheduled to present at… Continue Reading “Health Gorilla and Epic: Why This Lawsuit Matters”
My Departure from the World of Consulting – But Not Going Too Far
After 20 years in consulting, I’m excited to share that I’m returning to where my career truly began, working directly with a major local healthcare system right here in my hometown of Boston. Coming back to the city feels both familiar and energizing, and… Continue Reading “My Departure from the World of Consulting – But Not Going Too Far”
ChatGPT for Healthcare: What It Means for Consultants in our EHR World
The introduction of ChatGPT for Healthcare marks yet another shift in how technology will support clinicians, analysts, and operational teams. Woke up to multiple articles and announcements today on this and dug right in to understand what this is and how it might impact… Continue Reading “ChatGPT for Healthcare: What It Means for Consultants in our EHR World”
Epic Optimization Is Evolving: More on Client Led Innovation
Hospitals continue to prove that some of the most meaningful innovations don’t come from vendors; they come from the people closest to patient care. I came across a great article and example this morning that talked about University Hospitals’ recent work inside Epic to… Continue Reading “Epic Optimization Is Evolving: More on Client Led Innovation”
Altaris Buys Tegria: A Familiar Story in Our Industry
2026 is off to a big start with news in the Healthcare IT world. Tegria’s sale to Altaris is an interesting headline for sure. I had to do some reading to understand Altaris’s positioning in the market, and now I think I get why… Continue Reading “Altaris Buys Tegria: A Familiar Story in Our Industry”
2026 Airline Fee Policies: What’s Real and What’s Marketing
Many of us have not been flying as much due to hybrid or remote contracts. Its been over 6 months for me and this week while looking at flights, I found myself scratching my head on how the website was showing flight costs that… Continue Reading “2026 Airline Fee Policies: What’s Real and What’s Marketing”
Hospitals Are Becoming Tech Companies — Impact for IT Consultants
In a meeting I had just a couple of weeks ago with a Chief Innovation Officer of a healthcare system, I learned of their internal development of a new AI solution. It made me wonder who else might be doing this, and after just… Continue Reading “Hospitals Are Becoming Tech Companies — Impact for IT Consultants”
New Year, New Edge: How to Stay Competitive in our Industry
I’ve been contemplating my commitment for 2026 and thought I should have a resolution to ensure continued professional growth. I recently read that one powerful direction for New Year’s resolutions is to treat your own professional development as a structured, ongoing practice, rather than… Continue Reading “New Year, New Edge: How to Stay Competitive in our Industry”
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