Category: Uncategorized

How Well Do you Know Your Firms Products?

This time a year a lot of companies will start sending out year-end summaries that list their accomplishments and growth from the prior year. I’m seeing all kinds of details on LinkedIn and other sites already. I started thinking about all the different products…

MA Introduces New Handheld Device Driving Laws…What About Your State?

It was only a matter of time for us here in MA to start seeing stricter laws regarding phone usage while driving. Massachusetts has passed a new law banning the use of handheld electronic devices while driving, barring looking at text, videos or images…

Who owns Final Decision on Winter Weather Related Flight Delays?

As Boston prepares for its first winter storm, I thought I would do some research over the holiday weekend on the impact to flights and decisions made based on conditions. I was thinking that there must be some standards to when a decision is…

Analytics…Are You “Reporting the News” or Offering Actionable Data?

I heard this great quote this week in a presentation and I decided to do some research on options in healthcare analytics. When we provide analytics to our clients we are typically just showing current state outcomes and not necessarily predictive analytics (see below)….

NY Times Article Re: Epic…Clinical Adoption Failure

While attending a series of CHiME keynote speaker presentations this week, I found one physician’s views and materials extremely interesting. Certainly worthy of further discussion for those of us in the EHR consulting arena. Before diving in, let me say that overall I thought…

SLA vs KPI…What Truly Drives Performance Improvement

While reviewing a proposal request this week I started thinking about areas that drive success for our customers. I mean true measurable performance based outcomes that translate to system utilization improvements, end user satisfaction, and true return on investment. An industry trend continues to…

Clickbait…Silly Headlines that have Consequences of Clicking

Let’s face it, Facebook is filled with crazy time consuming crap that for some reason finds many of us just clicking away for hours at a time. I realized I spend an average of 3 hours every Saturday and Sunday morning just clicking away…