Category: Uncategorized
I Blame McKinsey: How Title Lines Took Over Our PP Slides
Different leaders like to see information in different ways. I’ve always designed decks to convey a message in a manner that aligns with my organization’s preference on how they want to see details laid out. I’m a big fan of using provided templates that… Continue Reading “I Blame McKinsey: How Title Lines Took Over Our PP Slides”
Why Real‑Time Prescription Benefit Transparency Matters for Health IT and Consultants
Secretary Kennedy is calling for federal leadership to accelerate the adoption of real‑time prescription benefit (RTPB) tools, which underscores a shift from policy aspiration to operational expectation. CMS rules require that by the end of next year, providers must have access to real‑time medication… Continue Reading “Why Real‑Time Prescription Benefit Transparency Matters for Health IT and Consultants”
Why Roadmaps Matter…and Why So Many Organizations Pretend They Don’t
I can’t tell you the number of times I’ve been asked to create a roadmap for a company, a healthcare organization, or a startup. The funny thing about these requests is that everyone says they want one, but very few organizations actually understand what… Continue Reading “Why Roadmaps Matter…and Why So Many Organizations Pretend They Don’t”
Could United’s new Relax Row Make Red‑Eyes More Bearable for Consultants?
United Airlines’ Relax Row announcement is interesting news for anyone who travels frequently as a consultant. Starting in 2027, United will offer an economy row that converts into a couch‑like space, complete with a mattress pad, blanket, and extra pillows. I hate to sound… Continue Reading “Could United’s new Relax Row Make Red‑Eyes More Bearable for Consultants?”
TSA PreCheck & Global Entry Suspended: Government Play and a First for Frequent Fliers
UPDATED Feb 23rd – TSA Pre will now no longer be impacted, but Global Entry is suspended at this time. With DHS funding stalled since February 14, the agency is taking the unprecedented step of pausing TSA PreCheck and Global Entry starting today, Sunday… Continue Reading “TSA PreCheck & Global Entry Suspended: Government Play and a First for Frequent Fliers”
Is Epic’s OpenEvidence Integration Really New? … A Look at How It Compares
When Sutter Health announced its collaboration with OpenEvidence to bring “AI‑powered, evidence-based insights” directly into Epic workflows last week, the headlines made it sound like a breakthrough. And in some ways, it is. But it’s also important to understand how this fits into the… Continue Reading “Is Epic’s OpenEvidence Integration Really New? … A Look at How It Compares”
Epic rolls out AI Charting tool: Looks Oddly Familiar to DAX
Epic’s announcement of the new AI Charting tool last week is the latest in their continued efforts to provide built‑in AI capabilities. The charting tool brings real-time ambient listening and automated note drafting directly into the EHR. The tool captures the patient conversation with… Continue Reading “Epic rolls out AI Charting tool: Looks Oddly Familiar to DAX”
Southwest Airlines Finally Offers Assigned Seats: But Still Falls Short for the Frequent Flyer
After more than half a century of doing things differently, Southwest Airlines has officially ended its open seating policy. I’ve refused to fly the airline for the last 20 years because of this crazy policy. My one experience was a quick LAX to LAS… Continue Reading “Southwest Airlines Finally Offers Assigned Seats: But Still Falls Short for the Frequent Flyer”
Coaching Calls that Kicked Off 2026: Common Theme of Layoffs Continues
Sometimes I get emails or calls asking if I would meet with someone I’ve worked with in the past. Sometimes I get asked to meet with someone I’ve never met. And sometimes, I get asked to meet with leaders from various firms in our… Continue Reading “Coaching Calls that Kicked Off 2026: Common Theme of Layoffs Continues”
Health Gorilla and Epic: Why This Lawsuit Matters
The lawsuit filed by Epic, OCHIN, Reid Health, Trinity Health, and UMass Memorial against Health Gorilla has quickly become one of the most significant interoperability stories we’ve seen in a long time. I saw that the CEO, Bob Watson, is scheduled to present at… Continue Reading “Health Gorilla and Epic: Why This Lawsuit Matters”
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