Good reasons for doing nothing…

My boss sent this to his entire team this morning, and it hit home.  I wanted to share as I’m sure everyone has felt a need to always be doing something.  I especially like the overall suggestion to “take time” before taking action.

Have you ever felt you had to “do something” but you had no idea what to do? Maybe you thought doing nothing would make you look stupid or indecisive. The truth is doing nothing is a choice, and sometimes it is a very wise choice. Good reasons for doing nothing include:

  • Waiting for more information
  • Taking time to calm down so you can think clearly
  • Giving the other parties involved in the item under review time to calm down
  • Taking time to think through the issue carefully, maybe sleeping on it
  • Giving others time to think through things
  • Getting advice from others

Realize that waiting is a valid choice much of the time, and if it is not included in your options, you are dealing with a false choice. Happy is he/she who does not rush to make a choice before the proper time.

One piece I would add, is knowing when to cut yourself off.  It is so easy to find yourself working in the hotel room until the early hours of the morning.  No one will be impressed if you are sending emails at 2am.  In fact, I’ve actually received responses asking why I’m sending emails so late.  Taking time to relax, sleep, and not think about work are key to a successful work life balance.

Ok…now get back to work!  🙂

What do you watch in your hotel room while on the road?

Sitting in your hotel room scanning the day’s receipts, reading email messages, catching up on Facebook, and watching bad TV is a ritual we all endure while on the road.  Over the years I’ve discovered programming on strange addictions, elaborate cup cake contests, and the history of skateboarding.  All riveting material I know.  But there actually is some late night television worth checking out. Here are my top channel searches:

Food Network – It’s not all about cupcakes, in fact there are some great shows on this network worth staying up an extra hour to watch.  “Diners, Drive-Ins, and Dives” is a great show for the traveling consultant!  Host Guy Fieri can be a bit obnoxious, but he finds all these great places to eat all over the country.  Hey, we are traveling here.  I’ve gone to several of the places he has shown on his show including The Duluth Grill.  “Restaurant Impossible” is another great one to watch as they travel over the country finding establishments in big trouble.  A makeover show for sure, but it’s great to see how businesses can bounce back.  A couple shows to avoid, “Sweet Genius” is absolutely stupid and Iron Chef America is on my nerves about cooking a dish with starfish, oak bark, and black licorice.  Don’t bother with either of these.

Discovery Channel – “Deadliest Catch” is an eye opener every week and the networks most successful show.  It’s drama at seas for sure, but a lot of fun.  I also really enjoy “Storm Chasers,” especially when I’m in parts of the country where they actually get tornados, hurricanes, fires, and other natural disasters.  “Final Offer” is the best antiques show out there, especially if you are into buying for investment.  I always learn a ton of history and where to find things.  Antique Roadshow puts me to sleep in comparison to this fun show.

Travel Channel – Finally a show about hotel management issues!  “Hotel Impossible” is awesome.  I know, I already suggested Restaurant Impossible, obviously the two channels have the same producers.  It’s the only show I know of that tackles hotels in management crisis.  “Man v. Food” is a twist on finding great places to eat with over indulging in who can eat the most contests.  It’s not exactly the smartest show ever, but they always go to great places across the country.

HBO– If you haven’t watched any of these shows, watch one episode and you’ll be hooked; “Games of Thrones,” “VEEP,” “Girls,” “True Blood,” and “Boardwalk Empire” are all award winning fantastic shows.  You don’t need to know all the character stories to catch up with maybe the exception of Games of Thrones…but it’s so good, you’ll rush home to watch the rest on demand.

One more place to go if you can’t find anything…Netflix.  With the ability to download thousands of movies and tv shows, it is so worth the $12 a month.  I lean towards movies on my iPad 2 or laptop when going to this option.  I just watched “Midnight in Paris,” “Hugo,” and “The Crazies” this week alone.

Avis finally introduces “Select and Go” – A Huge Improvement on Car Rentals

Beginning June 7, 2012 Avis is launching
Avis Preferred Select & Go––a new service that puts you in control. Select & Go will be available at 50 airport locations in the United States and Canada by the end of 2012.

NEW Avis Preferred Select & Go
Select & Go gives you the freedom to select the vehicle that’s right for you and your trip. We will continue to pre-assign your vehicle based on your preferences, and now you’ll have three options when you reserve an intermediate or larger vehicle:

1. Keep: Check your email* or the Preferred board for your pre-assigned vehicle. If you’re happy with it, drive to the Exit Booth as usual.

2. Exchange: If your vehicle isn’t exactly what you want, select a different one from our Select & Go Exchange area at no extra charge.

3. Upgrade: Choose from our Select & Go Upgrade area—including Cool Cars, specialty vehicles, SUVs and more—for an additional daily charge.**

New Faster Service
Because your time is valuable, your Rental Agreement will no longer be in your vehicle. Simply drive your selected vehicle to the Exit Booth where an Avis representative will get you on your way quickly and easily––no additional paperwork required!

My Top 5 List of Great Travel Blogs

http://www.ThePointsGuy.com – I found several articles on how to use points to book upgrades on international flights, dozens of ongoing discussions on every airline I’ve ever heard of, and much more.  He does a weekly review called Destination of the Week.  The site is very user friendly and a great read.

http://www.PeterGreenberg.com – Many more tips and articles on casual travel (Best Places to Ride Roller coasters), but tons of destinations listed.  If you want tips on a city you are visiting, this is the place to go.  Great section on Travel planning.  He is

http://www.johnnyjet.com – Here is a really fun blog.  Go right to the Travel News tab for latest updates on mergers, policy changes, and important operational changes that impact us all.  Fun stuff on this blog around travel style and travel deals.  Multiple contributors to this site.

http://www.TravelBlog.org – Well, want to create a travel blog?  Here is your place.  Organized by continent with interactive maps to select your area of interest…and then you’ll be provided thousands of links to blogs on that specific area.  Great photo collections for almost anywhere.  It looks like some countries are “under development,” but most are filled with great information.

http://www.BoardingArea.com – I read an article a few months ago about differences in business class seats from various airlines.  It prompted my write up on seats in coach by airline.  There are a dozen or so contributors on this site with their own blog spin off, my favorite is One Mile at a Time.

Although all five of these have corporate sponsors, they don’t dance around subject matter we care about.  They are all a little centered around Delta…sorry, that is my airline, but there is tons of information on other airlines and hotels.  Enjoy…

10 Reasons why I love Indianapolis, IN

I can’t believe I’ve waited this long to write something about my companies home town.  Over the last couple of years I’ve had the pleasure of visiting Indianapolis on a monthly basis.  Every visit I discover something new.  I thought I should share my top 10 reasons why I love this city.  Would I move here?  Probably not, I need to be on the ocean.  But I certainly enjoy visiting as often as possible.

1) My company is located just outside in Westfield, IN.  Great location and easy to get to.

2) Convenient, direct flight options.  Voted one of the best airports last year for overall passenger satisfaction.

2) Huge selection of hotels from the Omni (my usual), JW, Marriott, Courtyard, and many more.

3) Traffic is never that heavy.  Even driving from the airport during rush hour, there never seems to be much traffic.

4) So many fantastic places to eat.  St. Elmo’s (awesome steak), Harry and Izzy’s, Weber Grill, and dozens more all an easy walk in downtown.

5) Downtown is such a pleasure to walk around after the Superbowl being held here.  They created nice walkways all around the stadium and convention center.  This is a great walking city.

6) Easy drive to Chicago and Cincinnati, two cities I frequently visit.

7) Drive down Meridian during Christmas time.  Huge fabulous mansions up this entire street that go all out with Christmas decorations.  Beautiful street any time of the year.

8) Great night life.  I love the Slippery Noodle, but they have night clubs everywhere.  Howl at the Moon is a great duel piano bar.  Fun city at night.

9) Huge sports city.  Ok, I’ll admit…I can’t stand the Colts.  But you have to admire a city as proud of their team as Boston is for theirs.  I love having awesome sport discussions and fights during football season at the cigar bar in the Omni.  I always win!

10) The architecture.  If you’ve never been here be sure to check out the many historical unique buildings.  Go to the old train station near the stadium, now a Crowne Plaza.  You can sleep in old converted train booths.

Forgetting to pack essentials

Have you ever had to ask yourself; “Can I go into this meeting without socks, belt, undershirt, or other essentials?”  Never a good position to be in while on the road.  You would think packing every week would be so habitual you would never forget a thing.  Well what happens when you forget something big…like socks?!  I’ll tell you, having had this just happen to me, you wear whatever your have with you.

White socks were all I had with me this trip.  I considered going barefoot…but thought that looked even more ridiculous.  You become so self conscience throughout the day.  “Everyone is just steering at my feet…I know it!!”  Not the case at all.

At the end of the day, pondering my hideous outfit, I realized no one noticed at all.  My colleague that I attended the meetings with me would certainly have said something if he noticed.

A couple suggestions if you forget essentials:

  • Department stores generally don’t open until 11am, but grocery stores and drug stores open earlier and often times have some clothing items.
  • Ask your hotel front desk.  They have lost and found items including chargers, belts, ties, and other items that can come in handy. DO NOT TAKE SOCKS!  LOL
  • Call your travel companion…most people over pack, so they may have something you can borrow.
  • Don’t draw attention to it.  Focus on what you are there to do instead of convincing yourself everyone notices.

My favorite was when someone I was working with realized they were wearing two different shoes, brown and a black.   They weren’t even the same style.  We all laughed and went on with our day.  It wasn’t that big of a deal.

The Omni Parker House…lots of history, but way over priced!

I had an opportunity to stay at the famous luxury Omni Parker House in Boston this past weekend.  I had accumulated many free nights from all my stays at the Omni in Indianapolis, so I put my parents up as well.  For years I’ve always put them up at the Marriott Waterfront or Marriott Copley.  Let’s put it this way, we’ll be going back to the Marriott.

The hotel is in a terrible section of town on School Street and Tremont, directly across from the Boston Common.  Traffic is non-stop 24/7… and then put the circus tent on the other side of the street to add huge foot traffic.  Our arrival was rather erupt as the with door men were grabbing bags and practically pushing my parents out of the car.  There is no place to pull over, not even an indent in the sidewalk.  Rushed through the doors to be greeted by stairs, a challenge for my mom…with no alternate unless you walk around the building.

The rooms were nice, but small.  Comfortable king bed, but it took up 70% of the room.  Bathrooms were way too small with no counter space and old fashioned tubs.  We did receive our nice welcome gift of cheese, fruit, cracker, and  a bucket of Sam Adams.  I drank the beer!

Our first evening we ate at the Parker House.  Very high end old school restaurant where we were quickly told it was an hour wait.  The place was totally empty.  As soon as we sat at the bar, a table mysteriously became available.  The rest of the tables remained empty for the next two hours of our stay.  Why do places do that?  Anyway, complaints all around on the food.  Steak and lobster was cold, waitress rang in my order incorrectly (I ordered 2 lb lobster, got lobster risotto) and the “famous” Boston Cream pie…was terrible.  All this for the bargain price of $400.

I can’t stop without a few positive things.  The Omni is directly across from the cemetery where John Adams is buried, so that was cool.  We were an easy walk to Faneuil Hall and the North End.  The lobby of the hotel is really neat, with original chandeliers and fixtures.  The bar in the lobby, The Last Hurrah, was a lot of fun with great service.

I looked at rates to see what we would have paid…don’t ask!  I would not have paid, let’s just put it that way.  Travelers beware, if you like old historic hotels…stay and the Lenox on Boylston Street.  If you like rooms with a view, stay at any of the Marriott hotels or International in Rowes Wharf.  And if you are looking for a cheap night, stay at the Buckminster in Kenmore Square.

Networking…by actually talking with somone at the airport

Not so long ago, it wasn’t unusual to sit next to someone in a similar field in the Delta lounge, on a plane, or in an airport bar.  I remember my very first time flying first class, I sat next to the EVP of Fidelity and talked for hours.  Now you sit next to someone and they are buried into their smart phones, iPads, laptops, or other devices making it impossible to have small talk.

I was pleasantly surprised to sit next to a fellow traveler at the bar in Detroit the other day.  Although both of us had our laptops out and cell phone in hand, we were able to talk about our companies, travel, and the changes we have seen over the years.  He was a little bit older and talked about the days when he would hand out a dozen or so business cards just at the airport.  I took advantage of the situation and handed him mine, and he returned the favor.  I was talking to an executive of KenQuest Medical Equipment.  As soon as I got home I plugged him into my professional network via LinkedIn.

Small talk can introduce you to great interesting people and even possibly connect you with someone who might share ideas and experiences that can help you.  For example, this day I found out that MSP airport only has first class lines at security gate 4 and Detroit closes first class lines at 6pm.  I almost wrote about that!

I think next time instead of rushing to open my laptop I’ll see who I’m sitting next to first.  Maybe if I’m lucky I’ll meet the CIO of a hospital, or an Epic AC, or even another maxIT consultant.  If it’s a family of four traveling to Disney World, I’ll open my laptop, get on the phone, and play backgammon on my iPad all at the same time.

Bedbugs…tips and tricks on avoiding these little suckers

We all would think that hotels would make sure their beds are clean, sheets fresh, and the mattresses free of bedbugs.  Well, even the finest of hotels appear to have these little issues with bedding.  I love the commercial for Hampton Inn showing the woman getting into bed in an air tight suit.  I feel like sometimes I should wear one of those as well.  So what can we do??

Some tricks I’ve learned over the years are as follows:

  • Remove bedspread – These are not washed very often and who knows what on them or in them.
  • Pull sheets down and inspect linens – I’ve found M&Ms once on the bottom of the sheets.  How the heck to you put clean sheets on and miss candy at the foot of the bed?  You’ll know if the sheets are clean, trust me.
  • Push the mattress to the side and exam the edge of the box spring – Turn the lights off and use your cell phone light.  Look for a black line around the edge of the box spring.  If you see a black line…that is bedbug poop…run!
  • Remove pillow case and exam pillows – If I’m going to put my head on something, I want to know there is nothing crawling around on it!

A friend sent me a wonderful website this week, http://bedbugregistry.com.  I was shocked to see the hotels listed here.  You can actually type in your hotel address and it will show you any history of bedbugs.  A lot of the lower chains are listed here…but what would you expect at a Super 8? Sleep well….

My first lost luggage experience

I tell consultants to avoid checking luggage at all costs.  The time you save at check in and waiting for luggage when you arrive is significant.  I rarely check, I mean maybe two or three times a year.  As luck would have it, I had a carryon bag that I checked and sure enough…the bag went missing.

I arrived at Miami airport three hours early from a weekend cruise.  I decided to check as I didn’t want to drag the bag around for hours.  My Delta flight had a connection in JFK on the same plane…so no worries with making the connection.

I arrived in Boston and had the joy of waiting for my luggage.  Tagged as priority I figured it would be one of the first bags to come out.  30 minutes later…no bag.  Delta has a really sad little office at the Boston airport for lost luggage.  I almost never keep my boarding pass, I just throw it out once I board.  Fortunately I kept it with the sticker on the back coding my luggage.  5 different couples had their luggage lost and got in front of me in line.

An hour later, I finally got some answers.  For some reason Delta decided to mark my bag as JFK being my final destination.  I was given a lost baggage claim # and website to track my bag.  I was told it would be delivered that evening.

10pm I receive an email from Delta stating they don’t deliver after 10pm.  Not sure why they told me it would be delivered around midnight at the airport.  I was flying out the next day, so I was sort of hoping to get my shoes back!

The next morning I call and am told I’ll get a delivery between 9-12.  Great, now I can just sit at home watching the clock.  At 2pm, no luggage.  I call again, and am told the luggage is still at Logan airport.  At 4pm I receive an email stating it will be delivered between 4-7pm.  It’s been over 24 hours now since I got home.  At 7:15pm I call again, as I have to leave…I’m told the driver is in Quincy but has multiple deliveries.  Really?  What happened to between 9-12 this morning??  30 minutes later my phone rings and my luggage is delivered.

My bag was damaged…obviously.  The rubber strips on the back of the bag were half hanging on to the bag.  The contents were fine…to my surprise.  I’ve since sent in a baggage damage claim…I’m sure that will be resolved between 9-12am in 6-9 months!

Lessoned learned…don’t check luggage!  My own fault for being lazy.  It won’t happen again.