Category: Fly

Upgrades, priority boarding, on time, and other areas that help us choose an airline

FAA sequestration…expect delays

It appears we are in for some more flight delays across the country.  The reduction in staffing is creating a significant slow down in planes being able to get off the gate, but not nearly as bad as originally predicted.  Most airlines are sending…

A look at airline mergers and the impact to quality

Last week I shared the most recent ranking of our US based airlines.  Both American and US Air were on the low end of that report in 9th and 10th place.  Now they have announced their plans to merge.  One can only wonder, could…

HIT Impact Study from HIMSS Informatics

Today HIMSS released a report stating an improvement in HIT adoption during an hour webinar.  Seems rather low doesn’t it?  It’ll probably come to no surprise to see the other low scores from clinicians regarding value of HIT from workflows, communication, and reporting perspectives….

2013 Airline Quality Rating Report

The annual report shares some interesting ratings on all the US based airlines.  The first thing I read was that Delta had more pets die on its planes than any other.  Not that I ever travel with a pet, but interesting statistic just the…

What if airlines charged by passengers weight? Samoa Air is doing just that…

I think the concept sounds a little crazy, but yet Samoa Air makes the announcement to charge $4.16 per kilogram for the passengers weight with their luggage.  The airlines suggests that it encourages their passengers to be healthy and watch their weight.  I’m skeptical…

Change to Delta Skymile members – Points now expire at death

A sneaky little change that can’t be found anywhere on their website any more.  In the past you could identify a beneficiary to your skymiles, but now that option has gone away.  Joining the likes of other airlines with the same policy including: United,…

Strange Customer Service Delta Story – Pizza for diverted passengers

Passengers on a flight from Boston to Atlanta were delivered pizza after they were diverted because of weather.  A possible tornado on the ground in Atlanta caused some problems in the air for people traveling from Boston.  The flight had circled for a while,…